Technical Office Specialist
Company: Oakland County, MI
Posted on: September 16, 2023
Salary: $42,898.00 - $57,476.00 Annually
Location : Pontiac, MI
Job Type: Full Time
Job Number: 2023-195
Department: Homeland Security
Opening Date: 07/18/2023
Functions as an expert in using the County standard and department
specific software applications, as well as third-party applications
and database systems. Maintains and updates a large, mission
critical database system utilized for immediate information needs
of staff, as well as regular, special, and periodic divisional
reports. Researches, compiles, and analyzes information and
develops new reports and formats as requested by professional and
administrative staff. May work with Information Technology to
resolve technical software and hardware problems. Trains staff in
the use of specialized departmental/divisional software
applications. Performs technical support duties to assist
professional staff members. Assists in developing department
specific staff and client training materials. May assist with the
development of new database versions and with authoring web pages
using standard development tools. Collects data and compiles
statistics for reporting purposes. Utilizes current Countywide
and/or department specific software to complete assignments.
Applications will be rejected if the following information is not
provided at the time of application:
- Thoroughly documented work history
- The application is incomplete in ANY capacity
At time of application, applicant must:
1. Be a high school graduate or have a certificate of successful
completion of the General Education Development (GED) Test.
2. Have had four (4) years of increasingly responsible experience
assisting professional level staff in the compilation and
preparation of divisional reports or performing data input and
maintenance; at least one (1) year of which included the use of
specialized departmental software applications.
NOTE: Course work at an accredited college, university, business or
commercial school in a related area may be substituted for up to
three (3) years of the experience on a year-for-year basis.
3. Pass the complete examination, including the employment medical
established for this classification.
4. Successfully complete the six (6) month probationary period.
You are required to include your work experience in the Work
Experience Section of your NEOGOV application. If you have
previously included work history on a resume you must transfer your
work history into the Work Experience Section prior to applying.
Attached resumes will not be reviewed or considered. Please review
the job posting, specifically the purpose of the position and the
minimum qualifications, prior to answering the work experience
question; and note that only related work experience will be
considered. NOTE: Provide full detail in the employment history
section noting the skills, experience and hours worked per week
pertaining to the minimum qualifications.
Oakland County Michigan - YOUR FUTURE IS HERE! Award winning and
fiscally responsible County (AAA Bond Rated) government agency
invites you to begin and advance your career with us as we continue
on the path to provide cutting edge services to the communities we
serve. We offer a stable work environment, competitive salaries, a
full benefits package, growth opportunities and employee training
along with generous tuition reimbursement. We recognize that your
hard work and dedication to the communities we serve are the
driving force behind our success, and we continually look for
additional ways to build a positive work environment. Join us on
our journey to continue to make Oakland County a great place to
Live, Work and Play.
Overview of Employee Benefits:
- Comprehensive benefits package that includes
medical,prescription, dental, vision, short and long-term
disability insurance, life and accidental death and dismemberment
insurance for all eligible employees, with minimal employee
- Health and dependent care reimbursement accounts where
employees can place pre-tax dollars into an account to be used for
health care or dependent care related expenses.
- There is also a comprehensive retirement package in which all
Eligible employees are enrolled in a defined contribution plan
(401a) with a County match; also the ability to participate in a
deferred compensation plan (457).
- Ample time-off for all employees, including 11 to 13 paid
holidays per year, five personal leave days, one floating holiday,
10 vacation days within the first year (amount of vacation days
increase over tenure).
- Annual Leave Buy Back is offered once a year to all eligible
employees with 60 (or more) annual leave hours in the bank. This
program offers interested employees the option to "cash out" annual
leave hours in order to receive a payout. Employees can "cash out"
a minimum of 20 hours to a maximum of 40 hours.
- Parental Leave is available for all full-time employees who
have completed six (6) months of County service. Employees will
receive 6 weeks of paid leave at 100% of their current salary.
Parental Leave can be utilized for both the birth and adoption of a
- Affordable on-site child care for infants to five years old for
children of County employees; also provides a school-age summer
camp program. Employee Health and Wellness Benefits:
- The mission of the OakFit Wellness Program is to assist Oakland
County employees, retirees and dependents in taking ownership of
their health and wellness in order to improve quality of life,
enhance productivity, and stabilize long-term employee/employer
health care costs. There are a wide variety of programs offered,
including weight management, exercise, Tobacco Cessation, and
various educational workshops. OakFit also offers annual on-site
health screenings. Employees and dependents have access to the
OakFit website offering a wealth of resources including webinars, a
recipe page and other informational topics. Employees can also see
upcoming events posted on the Wellness calendar and subscribe to
Wellness Program email updates. Professional Development:
- Our tuition reimbursement program assists eligible employees
seeking to improve their educational qualifications in subjects and
fields directly related to the County's operations, activities and
- The County's Human Resources Department provides in-house
professional development training to employees across departments,
including programs ranging from conflict management to grammar
skills. Employees may also have opportunities to attend job-related
- The County's Information Technology Department provides basic
to advanced job-related computer software training to employees.
- The Employee Assistance Program (EAP) is offered confidentially
to you or your family members. At no cost to you, the program
supports with mental health counseling, work/life resources and
- The Employee Service Award Program recognizes employees for
years of service and educational achievement.
To view full-time new hire benefits, please click the following
The next set of questions begins the Training & Experience
Questionnaire. THIS SET OF QUESTIONS WILL BE SCORED AS A TEST. Only
those scoring in the top group will be sent to the hiring
department for final consideration and placement on an eligible
list of candidates. You will be notified of your results by email.
Following these instructions are questions related to important job
tasks performed by this classification. Be sure to respond to all
questions. I have read and understand these instructions.
Do you have experience working with access control software?
Do you have work experience training team members?
Do you have experience troubleshooting computer system errors?
Keywords: Oakland County, MI, Waterford , Technical Office Specialist, IT / Software / Systems , Waterford, Michigan
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