Customer Service Representative - State Farm Agent Team Member
Company: Carla Mccormick - State Farm Agent
Location: Livonia
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Benefits: Life Insurance
Disability Insurance 401(k) matching Bonus based on performance
Company parties Flexible schedule Health insurance Opportunity for
advancement Paid time off Training & development ABOUT OUR AGENCY:
As a proud State Farm agent of 12 years, Im deeply rooted in the
city of Livoniathis is my home, my community, and my stomping
ground. My agency is built on a passion for giving back and being
actively involved. From volunteering with Habitat for Humanity to
supporting the American Heart Association and participating in the
Breast Cancer Walk, we believe in showing up for our neighbors. One
of our favorite events each year is Trunk or Treata fun, safe place
for kids and families to come together. We offer a collaborative,
energetic work environment where community connection and personal
growth go hand in hand. Our benefits include life and disability
insurance, a 401k match, and unlimited earning potential through
commission. We're looking for coachable, adaptable team members who
want to grow with us and make a real impact. If youre
community-minded, driven, and ready to be part of something
meaningful, wed love to hear from you. ROLE DESCRIPTION: As a
Customer Service Representative - State Farm Agent Team Member with
Carla Mccormick - State Farm Agent, you will generate the kind of
exceptional customer experiences that reinforce the growth of a
successful insurance agency. Your attention to detail, customer
service skills, and desire to help people make you a fit. You will
enhance your career while resolving customer inquiries,
coordinating with other agency team members, and anticipating the
needs of the community members you support. We look forward to
connecting with you if you are the customer-focused and empathetic
team member we are searching for. We anticipate internal growth
opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES: Answer customer inquiries and provide policy
information. Assist customers with policy changes and updates.
Process insurance claims and follow up with customers. Maintain
accurate records of customer interactions. QUALIFICATIONS:
Communication and interpersonal skills. Detail-oriented and able to
multitask. Previous customer service experience preferred.
Keywords: Carla Mccormick - State Farm Agent, Waterford , Customer Service Representative - State Farm Agent Team Member, Customer Service & Call Center , Livonia, Michigan
